Privacy policy

Effective Date: August 1, 2025

1. INTRODUCTION Welcome to the J5 Pro Gear website (the “Site”),
operated by J5 Brands, Inc. (“J5 Pro Gear,” “we,” “our,” or “us”).
This Privacy Policy explains how we collect, use, protect, and
disclose your information when you visit or make a purchase from our
Site. This policy applies only to information collected through the
Site and does not apply to any offline collection of information.

The Site is intended for users who are 18 years of age or older. We do
not knowingly collect personal information from individuals under 18.

2. INFORMATION WE COLLECT We may collect the following categories of
information:

- Personal identifiers such as name, email address, phone number,
billing address, and shipping address
- Payment and transaction information (processed securely through
third-party payment processors; we do not store full card numbers)
- Account login information if you create an account
- Order history and product preferences
- Website usage data including IP address, browser type, device type,
pages viewed, and interaction data
- Cookies, analytics, and tracking technologies such as Google
Analytics

Providing certain information is required to complete purchases or
access certain services. If you choose not to provide required
information, some features of the Site may be unavailable to you.

3. HOW WE USE YOUR INFORMATION We use your information for purposes
that include:

- Processing transactions and fulfilling orders
- Communicating with you about orders, support requests, or updates
- Providing customer service
- Improving our website, services, and marketing efforts
- Sending promotional emails and special offers (you may opt out at
any time)
- Conducting analytics and market research
- Preventing fraud and ensuring website security
- Complying with legal obligations

4. SHARING AND DISCLOSURE OF INFORMATION We do not sell your personal
information. We may share your information with trusted third
parties only as necessary to operate our business, including:

- Payment processors
- Shipping and fulfillment partners
- Website hosting and analytics providers
- Marketing and email communication services
- Legal authorities when required by law, subpoena, court order, or
government request
- Successors in the event of a merger, acquisition, restructuring, or
sale of assets

All third parties are required to protect your information and use it
only for authorized purposes.

5. DATA SECURITY We use commercially reasonable administrative,
technical, and physical security measures to protect your personal
information. However, no method of transmission over the Internet or
electronic storage is completely secure. You acknowledge and accept
that we cannot guarantee absolute security.

6. COOKIES AND TRACKING TECHNOLOGIES We use cookies, pixels, and
similar tracking technologies to enhance your browsing experience,
analyze site performance, and deliver relevant content. You may
adjust your browser settings to refuse cookies; however, some
features of the Site may not function properly as a result.

7. THIRD-PARTY WEBSITES The Site may contain links to third-party
websites. We are not responsible for the privacy practices,
policies, or content of any third-party sites. You access such sites
at your own risk.

8. USER-GENERATED CONTENT Any reviews, comments, images, or content you
submit publicly on the Site may be visible to others. We are not
responsible for how third parties may use information you choose to
make public.

9. YOUR RIGHTS AND CHOICES You have the right to:

- Request access to the personal information we hold about you
- Request correction or deletion of your personal information
- Opt out of marketing emails at any time by using the unsubscribe
link or contacting us
- Request that your information not be used for certain secondary
purposes

You may exercise these rights by contacting us at help@j5progear.com.

10. CALIFORNIA PRIVACY RIGHTS If you are a California resident, you have
additional rights under the California Consumer Privacy Act (CCPA),
including the right to request information regarding the collection
and disclosure of your personal data. Requests may be submitted to
help@j5progear.com.

11. DATA RETENTION We retain your personal information only as long as
necessary to fulfill the purposes outlined in this Privacy Policy,
comply with legal obligations, resolve disputes, and enforce our
agreements.

12. CHANGES TO THIS PRIVACY POLICY We reserve the right to update or
modify this Privacy Policy at any time. Changes will be posted on
this page with an updated effective date. Your continued use of the
Site after changes are posted constitutes your acceptance of the
updated policy.

13. GOVERNING LAW This Privacy Policy shall be governed by and
interpreted in accordance with the laws of the State of Utah,
without regard to conflict of law principles.

14. CONTACT US If you have any questions about this Privacy Policy, you
may contact us at:

J5 Pro Gear
Operated by J5 Brands, Inc.
Email: help@j5progear.com